Privacy Policy

This Privacy Policy explains how Lightning Tech collects, uses, stores and discloses personal information. It is designed to align with the Australian Privacy Principles where they apply.

• Name, phone number, email address and preferred contact method.
• Booking, job, warranty, invoice and payment records.
• Device model, serial number, IMEI where provided, repair notes and photos.
• Website, form, tracking and communication records needed to operate the service.

Lightning Tech uses personal information to provide quotes, manage bookings, perform repairs, process payments, send customer updates, support warranty claims, keep business records, improve service quality and comply with legal obligations.

Information may be shared with service providers such as Supabase, Resend, Twilio, Stripe, Google Maps, Google Calendar, storage providers, professional advisers or authorities where required or permitted by law.

Customers may request access to or correction of their personal information by contacting Lightning Tech. Some records may be retained where required for warranty, tax, accounting, security or legal reasons.