Table of contents
Customer consent for electronic acceptance, device inspection, testing and repair.
Document Metadata
- Document ID
- LT-LGL-005
- Version
- 1.0
- Status
- Current - solicitor review recommended
- Effective
- 23 July 2026
- Review
- 23 July 2027
- Last Updated
- 23 July 2026
- Owner
- Lightning Tech
- Superseded Version
- None
1. Customer Consent
Shared Definitions
- Customer
- The person, business or authorised representative who requests, books, approves, pays for, receives or otherwise deals with Lightning Tech in relation to a Device, Repair, Diagnostic or related service.
- Device
- Any phone, tablet, iPad, Samsung device, Google Pixel device, Oppo device, electronic device, accessory or other item submitted to Lightning Tech for inspection, quotation, diagnosis, Repair or related service.
- Repair
- Repair, replacement, installation, restoration, fitting, adjustment, testing, cleaning or associated technical work performed on a Device.
- Diagnostic
- Investigation, assessment, disassembly, testing or inspection performed to identify a fault, confirm a condition, assess repairability or prepare a repair recommendation.
By submitting a booking or approving work, the Customer consents to Lightning Tech inspecting, testing, photographing and performing authorised work on the Device.
2. Electronic Acceptance
Consent may be given by checkbox, electronic signature, SMS, email, Messenger, phone approval, website booking, drop-off or on-site confirmation.
3. Passcode & Testing
If a passcode is provided, it will only be used for diagnostic and post-repair testing. If the Customer does not provide access, some functions may remain untested.
Related Documents
Revision History
| Version | Date | Summary |
|---|---|---|
| 1.0 | 23 July 2026 | Initial LT-LDS publication for Lightning Tech legal documentation system. |